TelkomInternet offers an innovative range of AllAccess Internet access products. This means that TelkomInternet users are not bound to specific access media on any of our accounts. All our product options can be utilised via Analogue and ISDN dial-up, ADSL, or even our Satellite services, with one convenient username and password. We offer four feature rich, entry level AllAccess bundles with 1 GB, 4 GB, 8 GB and 16 GB ADSL Internet access threshold from as little as R79.00 per month.
For our high volume users we also offer 30, 40 or 50 GB ADSL Usage caps.
Any traffic generated via Analogue or ISDN dial-up traffic will not be included in your ADSL usage cap!
For a limited time we are giving away Local Only data absolutely free! If you purchase any of our TelkomInternet - AllAccess product ranges, you will receive local data at no extra charge during the promotional period. Now you can play those local hosted games online without having to worry about your threshold. You can even transfer money via Internet Banking to buy that awesome game everyone is talking about without having to worry about exceeding your cap.
Friendly take note that local data is uncapped on all our packages, and per GB charges will occur once usage exceeds the allocated local data on promotion. The charge for local data is R15,00 per gig including VAT.
| TelkomInternet AllAccess 1GB |
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R 79.00 |
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| TelkomInternet AllAccess 4GB |
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R 99.00 |
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| TelkomInternet AllAccess Unshaped |
R 120.00 |
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| TelkomInternet AllAccess 8GB |
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R 149.00 |
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| TelkomInternet AllAccess 16GB |
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R 239.00 |
R 259.00 |
| TelkomInternet AllAccess
30GB |
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R 440.00 |
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| TelkomInternet AllAccess
40GB |
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R 630.00 |
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| TelkomInternet AllAccess
50GB |
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R 810.00 |
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| TelkomInternet AllAccess 4GB Unshaped |
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R 489.00 |
R 519.00 |
| TelkomInternet AllAccess Business 16GB |
R 284.00 |
DSL TopUp pricing
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Blended Shaped |
R 49.00 |
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Blended un-shaped |
R 69.00 |
Local Only data pricing with effect from 1 June 2009
* Per Gig price when exceeding the allocated local data that is on promotion.
All prices includes VAT at 14%.
Prices exclude call and line charges.
Some pricing may be impacted by currency exchanges rates.
All pricing is subject to Telkom's annual pricing increases.
Apply for a
TelkomInternet AllAccess services in one of the following ways:
- Phone 10210 if you are a Consumer user or 10217 if you are a Business user and one of our friendly agents will assist you telephonically.
- To purchase a product on direct debit please download a order form here.
- Check the availability of ADSL at your exchange
- Click here to order your ADSL access line and your TelkomInternet powered by ADSL service
TelkomInternet powered by ADSL provides both home and business users with an always-available broadband connection that offers high-speed Internet access via an ordinary copper telephone line.
- Access speed ~ The product is designed to be as flexible as you need, so no matter which ADSL access speed you have chosen, our Standard, Advanced or Premium services will fit your requirements.
- Great value ~ As an ADSL subscribers you are able to surf the internet at high-speed and download information (e-mail, images, gaming, sound and video) using you existing phone connection. There is no need for fancy equipment - just a simple ADSL modem and a reasonable PC.
- Call charges ~ Since your ADSL service is an always-available connection, there is no need to keep watch on time spent online. A monthly subscription fee is payable irrespective of the amount of time spent on the Internet. What needs to be watched though is the maximum allowed data usage, the cap.
- Phone line ~ Phone calls and faxes can be made and received and sent at all times, no need to suspend your Internet connection.
Online tracker ~ This is a must in order to stay abreast of your usage. You will be able to pro-actively monitor and manage your data usage. You can access this free facility at http://adsl.telkomsa.net
- Best effort ~ ADSL eliminates waiting time and provides quick access. Please remember that best effort applies once the Internet is reached. Since we do not have control over where the various servers are hosted and the amount of subscribers accessing the Internet at any one time, there are no guarantees.
- Even faster ~ Proxy settings are of great benefit. When configuring your settings in your web browser, make sure you make use of one of the largest caching servers in Africa, this being the SAIX proxy servers for an improved experience.
- Choice ~ Not only do we offer two types of access, shaped and unshaped, but we currently offer a shared cap service and the usage based option.
TelkomInternet powered by ADSL provides both a shaped and unshaped service. Simply put, this means that we have built a service that will best meet your individual needs. In short, for the general user the shaped service will fit most needs adequately.
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What is Blended data ~ Blended data is international and local data combined.
- What is Shaped data~ In layman’s terms, the shaped service prioritises keystroke activities - things you do while sitting in-front of your PC. So when you’re surfing your favourite site, doing your banking or checking your e-mail, this option will work best for you.
For those of you that need to know more, read on. The shaped service distinguishes between the various protocols used over the Internet. The main priority is HTTP. At present, all international HTTP traffic is transparently cached for ADSL users. All international un-cached data is shaped. The following un-cached protocols are prioritised on the network: HTTP (in certain cases HTTP is not cached due to website incompatibilities), HTTPS, FTP, Mail (POP3, SMTP and IMAP), SSH and TELNET. Any protocol not mentioned above will receive a lower priority on the network.
- What is Unshaped data~ In layman’s terms, whichever activity you are doing or leaving your PC to do, while not there, all available data will be used for this application or protocol.
This service will offer you unshaped international data and a higher data transfer rate. The unshaped service will not shape the un-cached protocols. All protocols will therefore share the available bandwidth equally. Similarly, local data will remain as is with no shaping implemented. Keeping this in mind, this service is typically designed for a niche market including, for example, your typical Forex Trader, specific gaming applications, secure work from home options and VPN’s. All these applications can use unfamiliar protocols, which are not necessarily bandwidth intensive but require an unshaped service to work optimally.
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What is Local Only data ~ "Local" only applies to servers that are hosted in South Africa. Please remember that this does not imply that .co.za is a locally hosted server because any international consumer/business can purchase such a domain.
To offer a fair service for all,
TelkomInternet currently monitors and tracks all ADSL users' online usage which, when added up, constitutes you cap or usage. The usage is measured in Gigs.
- Capping ~ Please note we do not monitor what you do or where you go, but how much traffic you produce in your use of the Internet. Your ADSL usage is determined by all traffic you generated by a given username and includes the upload (sending), download (receiving) as well as network and protocol overheads. The same process applies to both the shaped and unshaped service. The accumulated data can be viewed at http://adsl.telkomsa.net and is updated each day after the forced network timeouts.
- What's a Gig ~ In short, it is the amount of Bytes or size of a file or application on the Internet. This is approximately 300 songs, 1500 average MS Word or MS Excel documents or about 10,000 e-mails without attachments.
- What is a Gig as used by TelkomInternet~
When TelkomInternet establish their DSL line of products, binary terms such as Gibibyte and others were not common in the marketplace and ambiguity was still widespread when referring to KB, MB and GB. In order to not use unfamiliar language, TelkomInternet chose to incorporate the word Gig instead of Gibi in their product marketing. At the same time, the consequence of using this term and its associated ambiguity resulted in the decision to interpret a Gig as a Gibi, when actual calculations were performed. One gigabyte/GiByte is equal to 1024 x 1024 x 1024 Bytes, which implies that in 3Gig ADSL product indirectly implies that you are receiving 3 x 1024 x 1024 x 1024 Bytes which is 3 221 225 472 Bytes of data in total.
If decimal (base 10) and not binary (base 2) was used to calculate data, then a 3Gig product would result in you receiving 3 x 1000 x 1000 x 1000 Bytes, which totals 3 000 000 000 Bytes, which is 7% less than 3 221 225 472 Bytes. TelkomInternet therefore calculates and bill data usage in such a manor, that should the ambiguity be disputed, it would stand to the benefit of you our subscriber.
- Cap period ~ Capping is determined over a given period, normally a calendar month. As such, monthly usage is accumulated during the period and reset according to your service subscription. At the beginning of each period the usage tracker is reset and any restrictions that might have been imposed would be lifted.
- What is a cap ~ A cap is the amount of traffic or Gigs per service a subscriber may use or consume over a given period, and is determined by the product you have subscribed to initially. An example would be 1,4,8,16,30,40 or
50 Gig. Capping has no relation to the ADSL speed that you have chosen.
- Local Data on promotion ~ Once your service threshold have been exceeded, you will be placed within your allocated Local Only data which is on promotion. As you will not be capped on local data, we reserve the right to bill you for anything exceeding the allocated local data that is on promotion. The charge for local data is R15,00 per GB.
If you desire international surfing you can top-up your current username with additional blended data.
To subscribe to one of Telkom's DSL access services click here
Sign a 24 month contract and get the modem for free! To fill in an online request form click here.
Do Broadband combines your DSL access and your Telkom Internet account into a single discounted offering, so you can do the speed, do the connection and do life at a flat monthly fee. Go to www.dobroadband.co.za for more info.
If you would like to order Do broadband click here .
| Fast DSL Based on 384 Technology |
R 152.00 |
| Faster DSL Based on 1024 Technology |
R 289.00 |
| Fastest DSL Based on 4096/10016 Technology |
R 413.00 |
*The monthly rental excludes phone line rental.
*The monthly fee excludes call charges made to the Internet access POP number.
For line installation and DSL modem charges please click here
TelkomInternet Powered by Satellite (TIPS) is an asymmetrical Internet service offering that is always available and can be virtually installed anywhere within the South African borders.
It is FREEDOM…
TIPS is a logical solution for general business and home users around the country who have been either unable to get Internet services via the traditional means of copper, or the access speed to the Internet is just not sufficient to meet your individual needs. This ground breaking two-way, always-available Satellite Internet service runs on one of the Intelsat group of satellites, which means it’s EVERYWHERE.
Telkom
Internet powered by Satellite means Internet access without the
constraints and congestion of terrestrial based telephone lines. With no special phone lines required, Telkom
Internet powered by Satellite is the logical solution for improved access speeds to the Internet, from almost ANYWHERE.
With two-way asymmetrical connection, Telkom
Internet powered by Satellite uses SpaceStream Express or SpaceStream Office that requires a single satellite dish antenna for receiving AND sending information—no telephone connection is needed.
If you or your business falls outside the Telkom ADSL and WiMAX footprint and your current access speeds to the Internet are just too slow, then this flexible product is most suited to meet your need for high-speed Internet access from Telkom
Internet, your ISP for life.
It’s FLEXIBLE….
Telkom
Internet powered by Satellite is enabled by one of two pioneering
access
devices from the
SpaceStream family. SpaceStream Express (SSE) is designed for IP related services
only, while SpaceStream Office (SSO) has a telephony option built into the service
offering. SSE offers four access speed options as well.
Choosing An Access Product
To make use of our TelkomInternet AllAccess service and access the Internet in a way that meets your personal needs, you will need one of the following access device options:
“SpaceStream Express” (SSE) powered by Gilat's Skystar 360E platform. This 
platform is a flexible, two-way,
IP-based system that supports interactive IP applications ideally suited for the Internet environment. The system is configured to support customised Internet access packages ranging from 64Kbps to 512Kbps.
SpaceStream Express offers one dish, two-way access. TelkomInternet Powered by Satellite offers one comprehensive service that will work with each of the speeds offered by this product and no telephone lines are required.
Always-available Access
The TelkomInternet powered by Satellite service features always-available Internet access, with no dial-up necessary each time you want to surf the web or check e-mail.
Always On Surfing at a Flat Rate
Another key advantage of always-available connectivity is that you pay a flat monthly rate with usage included.
Nationwide Availability
TelkomInternet powered by Satellite is available virtually everywhere in South Africa, so you can control your Internet access options regardless of how far away you live from the nearest telephone exchange.
| Upstream |
16 kbps |
32 kbps |
64 kbps |
128 kbps |
| Downstream |
64 kbps |
128 kbps |
256 kbps |
512 kbps |
| Always Available |
24 hrs |
24 hrs |
24 hrs |
24 hrs |
| Session Time out |
24 hrs |
24 hrs |
24 hrs |
24 hrs |
| IP Address |
Static Private |
Static Private |
Static Private |
Static Private |
| Number of IP addresses |
4 |
4 |
8 |
8 |
| Combined volume cap (send and receive) # |
500 MB |
1000 MB |
2000 MB |
3000 MB |
| Combined volume threshold (Capped) |
500 MB |
1000 MB |
2000 MB |
3000 MB |
| Send volume threshold (Capped) |
400 MB |
500MB |
1000 MB |
1500 MB |
| Service Level |
Best effort |
Best effort |
Best effort |
Best effort |
| Recommended maximum amount of PCs |
Up to 4 |
Up to 4 |
Up to 8 |
Up to 8 |
| Pricing |
| Choose between a 1 Year, 2 Year or 3 Year contract and in addition to this indicate whether you would prefer the installation to be charged upfront or included in your in your monthly subscription - Click on the link for pricing details |
Option 1: Pay installation upfront and then choose an appropriate contract period with its applicable monthly subscription SpaceStream Express (SSE) Option 1
Option 2: Choose an appropriate contract period with the installation fee included in the monthly subscription SpaceStream Express (SSE) Option 2
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# Monthly Volume Caps
- The monthly volume cap is the sum of the upstream and downstream traffic and will include the protocol overheads.
- Additional usage can be acquired on a permanent basis in increments of 1GB blocks for the SSE 512 Kbps package,
to a maximum of 12 GB per month. Usage charges are levied at R1.50 per Mbyte (1GB = 1024 MB).
If you exceed the capping allocated per service, the service will terminate until the new month. The SSE 512 is the only service that can have additional usage purchased during the month. The other services will need to be upgraded to the next package level in order to remain in use.
For more details about upgrades and capping please read the product details at
SpaceStream Express.
Before you order your product, it is important that you make sure the service
is right for you and/or your business.
It is imperative that you read and understand the Acceptable
User Policy (AUP) for SpaceStream. Place your order through our
Web
lead service or by calling 10217.
To make use of our Telkom
Internet All
Access service and access the Internet in a way that meets your personal needs, you will require the following access device options:
“SpaceStream Office” (SSO) powered by Gilat's DialAw@y IP platform. This platform converges VSAT solutions for voice and
fax with always-available Internet access.
The IP capability is limited to 64Kbps
but it provides up to 4 independent satellite voice lines.
SpaceStream Office offers one dish, two-way access and four voice phone lines. Telkom
Internet Powered by Satellite offers one comprehensive service that will work with this product right up the maximum capping imposed by the access device.
Always-Available Access
The Telkom Internet Powered by Satellite service features always-available Internet access, with no dial-up necessary each time you want to surf the web or check e-mail.
Always on Surfing at a Flat Rate
Another key advantage of the always-available connectivity is that you pay a flat monthly rate with usage included. Should you exceed the capping, you can always purchase extra usage.
Nationwide Availability
Telkom
Internet powered by Satellite is available virtually everywhere in South Africa, so you can control your Internet access options regardless of how far away you live from the nearest telephone exchange.
| Upstream |
16 kbps |
| Downstream |
64 kbps |
| Always Available |
24 hrs |
| Session Time out |
24 hrs |
| IP Address |
Static Private |
| Combined volume cap (send and receive) |
500 MB |
| # Combined volume threshold (Capped) |
500 MB |
| Send volume threshold (Capped) |
400 MB |
| Service Level |
Best effort |
| Voice lines |
Up to 4 |
| Recommended maximum amount of PCs |
Up to 4 |
| Pricing |
| Choose between a 1 Year, 2 Year or 3 Year contract and in addition to this indicate whether you would prefer the installation to be charged upfront or included in your monthly subscription - Click on the link for pricing details |
Option 1: Pay installation upfront and then choose an appropriate contract period with its applicable monthly subscription SpaceStream Office (SSO) Option 1
Option 2: Choose an appropriate contract period with the installation fee included in the monthly subscription SpaceStream Office (SSO) Option 2
|
# Monthly Volume Caps
- The monthly volume cap is the sum of the upstream and downstream traffic and will include the protocol overheads
- Additional usage can be purchased on a permanent basis in increments of 250MB up to a maximum 2GB per month. Usage charges are levied at R1.50 per Mbyte (1GB = 1024 MB)
If you exceed the capping allocated per service, the service will terminate until the new month or you will be required to purchase additional usage. For more details about upgrades and capping please read the product details at
SpaceStream Office. Before you order your product, it is important that you make sure the service
is right for you and/or your business. It is imperative that you read and understand the
Acceptable User Policy for SpaceStream. Place your order through our
Web lead service or by calling 10217.
What it is right for:
- Commercial/Small Office/Home Office usage
- Simultaneous Internet access for up to four PCs
- Always available connection
- Downstream speeds up to 512Kbps, starting at 64Kbps
- Upstream speeds up 128Kbps, starting at 16Kbps
- Built-in IP router functionality eliminating the need for external routers or modems
- Small or medium multi-user associations
- Small, Micro and Medium Enterprises (SMMEs) as well as corporate users
- Fast file downloads
- Avoiding dial-up delays and disconnections
- Internet access at an affordable cost
- PCs with Windows® 98, 98SE, 2000, ME, and now Windows XP!
- Web surfing, e-mail, instant messaging
What it is not suited to do:
- It is not recommend to exceed four PCs connected concurrently
- Large upstream (uploading) traffic, such as Web and FTP server hosting
- Remote control software, videos and voice over IP
- Services that will be affected by the natural latency caused by Satellites
- Frequent large file and e-mail uploads
- Establishing of virtual private networks (VPN)
- Locally hosted SMTP e-mail servers
- Video and audio streaming
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