To report a Internet fault, please complete this online form or phone 10210
(06:00 - 24:00). On submitting the form a service representative will phone/e-mail
you with a solution and/or to verify/acquire more details, if necessary.
Please note that this facility is only for Telkom Internet faults (Telkomsa.net
& Intekom subscribers). For normal telephone line faults click
here. Data line (non-voice) faults need to be reported to 10217