For each subject select your understanding level: I understand Need prompting Don't understand Starting Outlook for the first time Choosing the start-up folder Exploring the Outlook environmentModifying the Navigation PaneChanging the Reading Pane optionsModifying the toolbar settingsCreating Personal foldersDeleting a folderThe Favorite Folders paneContact Options Creating a contactCreate a distribution listEditing contact informationDeleting contactsExporting contactsImporting contacts from a fileMessage Format Selecting default stationaryCreating an automated signatureSetting your Spelling OptionsCreate and send an e-mail messageSending an e-mail to multiple recipientsFormatting your messageInserting symbols or special charactersAttaching a file to a new itemUsing the Address Book to send itemsMessage send optionsOpening a received item Opening attachmentsReplying to an item you receiveForwarding an itemDeleting itemsUndelete an itemOrganizing your mailbox Sorting itemsFiltering itemsMoving items to other foldersView Sent ItemsTrack sent itemsDeleting sent itemsHighlight received itemsCreating a new ruleThe Outlook Calendar Calendar OptionsScheduling appointmentsSchedule a recurring appointmentCreating a meeting requestEditing appointmentsDeleting an appointment or meetingDeleting a recurring appointment or meetingPrinting a CalendarOutlook Tasks Task OptionsCreating a taskCreate recurring taskAssign a taskEditing a taskMark a task as completedNote Options Creating a noteForward a noteView and edit notesDelete a noteAccept or DeclineThe Outlook Journal Journal OptionsManually create a Journal entryMove an item to the JournalOpen a Journal entryDelete an entryJunk E-mail Options Add a sender to the blocked listAdd a sender to the safe listEmpty Junk E-mail folderThe AutoArchive feature Speech Speech optionsVoice TrainingDictation and Voice commandsHandwritingUsing the Help Feature Exit Outlook